Shipping Policy
At Resa Mitchell Cosmetics, we strive to make your shopping experience smooth from start to finish. Our shipping policy explains how we process and deliver your items safely and efficiently.
Our Shipping Approach
We believe in offering quality home and lifestyle products that combine style, convenience, and sustainability. To reduce waste and environmental impact, many items are shipped directly from trusted manufacturers and regional centers. This allows us to:
-
Provide reliable, thoughtfully designed products
-
Keep pricing fair without unnecessary markups
-
Minimize packaging waste and support sustainability
We appreciate your understanding as we work towards a smarter, eco-friendly delivery process.
1. Order Processing & Shipping Costs
Order Processing Time:
-
Please allow 2-5 business days for order review, quality checks, and packaging.
Peak Periods (Holidays, Promotions):
-
Processing may take up to 6 business days during busy times.
Shipping Fee:
-
A flat rate of $6.99 applies to all orders, no matter the location.
2. Estimated Delivery Time
Estimated Delivery:
-
United States: 8 β 14 business days
-
Canada, UK, Australia: 10 β 16 business days
-
Other International Locations: 14 β 21 business days
Delivery may vary due to high volume or customs delays.
3. Track Your Order
After your order ships, we will send you a tracking email.
Important Notes:
-
Tracking updates may take 1-3 business days to become active.
-
A delayed update does not mean your order is lost β it's still on its way.
4. International Shipments & Customs
For international orders, shipments are sent DDU (Delivered Duty Unpaid), meaning:
-
Customs duties, taxes, or fees are the customerβs responsibility.
-
Resa Mitchell Cosmetics is not responsible for delays caused by customs.
-
Fees are typically minimal for lifestyle and home products, but they vary by country.
5. Changes or Cancellations
We process orders quickly to get your items to you. If you need to change or cancel an order, please contact us within 12 hours of purchase at service@corvessah.com.
Important: Orders in processing cannot be modified or canceled.
6. Lost or Damaged Packages
Damaged Items:
-
If your order arrives damaged, send a photo within 72 hours of delivery. Weβll send a replacement at no extra cost.
Lost Packages:
-
If the carrier confirms your package is lost, we will send a replacement free of charge.
Thank you for choosing Resa Mitchell Cosmetics. We are dedicated to delivering your products safely and sustainably, so you can enjoy what matters most.